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Renting a flat: what to watch out for

Looking for a flat to rent or letting one out? A good tenancy starts with checks and a written agreement. Everything is here in one place: how to search, what to look at during a viewing, what the contract must say, how to handle the deposit and handover, and how to spot fake ads.

  • For tenants and landlords
  • Viewing checklist
  • How to avoid scams
Flat key being handed to a new tenant in front of a building

Renting in six steps

1

Set your budget

On top of the rent, allow for bills, the service charge, the deposit and moving costs.

2

Search smart

Filter by location, price and size, then save your search or switch on alerts.

3

View it in person

See the flat yourself or with someone you trust, before paying anything.

4

Check the landlord

Make sure the person owns the flat or has the right to let it.

5

Sign a written contract

Put everything you agree in writing: rent, dates, deposit, bills and notice.

6

Move-in report

Note down and photograph the condition of the flat and the meter readings on the day you move in.

What to look at during a viewing

At a viewing you are deciding where you will live for months or years. Take this list with you.

  • Damp, mould and stains on the walls and ceiling, especially in the bathroom and around the windows.
  • Windows and doors: do they close properly and do they let the cold in?
  • Heating and cooling: how the flat is heated and what the average bills are.
  • Water pressure, hot water and drains.
  • Which appliances stay in the flat and whether they work properly.
  • Noise from outside, the neighbourhood, parking and public transport.
  • The electricity, water and gas meter readings.

What the contract must say

A written contract protects both sides. Read it calmly before you sign.

  • The details of both parties and the exact address of the flat.
  • The amount of rent, when it is due and how it is paid.
  • The length of the tenancy and the notice period for both sides.
  • The amount of the deposit and the conditions for getting it back.
  • Who pays the bills, the service charge and any other costs.
  • Rules on pets, subletting and changes to the flat.
  • A list of the furniture and appliances included in the let.

Deposit and handover

Most disagreements at the end of a tenancy are about the deposit. They are easy to avoid.

  • Pay the deposit by bank transfer and ask for a receipt.
  • When you move in, sign a report on the condition of the flat, with photos.
  • When you move out, make a new report and compare it with the first one.
  • Normal wear and tear is not damage – agree in advance what counts as damage.
  • Write down the meter readings when you move in and when you move out.

Tips for landlords

A good ad and clear rules attract serious tenants.

An honest ad

Real photos, the exact floor area, the cost of bills and the rental terms right there in the ad.

Get to know the tenant

Talk about their job, how many people will live there and how long they want to stay before you agree.

A written contract

The contract and the condition report protect you too – especially when it comes to the deposit and damage.

Registrations and obligations

Check which registrations and taxes your country requires for letting out property.

Warning signs of fake ads

Rental scams are common in bigger cities and tourist areas. Stop and think if you notice that:

  • The rent is much lower than for similar flats in the same area.
  • The landlord is abroad and cannot show you the flat, but wants a deposit up front.
  • You are asked to pay so that the keys can be sent to you by post or through a delivery company.
  • You find the same photos in other ads under a different name or address.
  • You are being rushed because there are supposedly lots of other people interested.

More about safety on Retemax ›

Frequently asked questions

Should I pay a deposit before the viewing?
We don’t recommend it. Only pay the deposit once you have seen the flat in person and checked that the person is allowed to let it.
Is a verbal agreement enough?
A written contract is much safer for both sides – it makes clear what was agreed if there is a disagreement later.
How do I get alerts about new flats to rent?
In a category or in your search results, click Notify me about new ads and confirm – you’ll get new ads by email.
Does Retemax charge rent or commission?
No. Posting and browsing ads on Retemax is free, and you make the rental agreement directly with the other party.
Who do I report a suspicious ad to?
On the ad page, click Report Abuse and briefly describe the problem.

The tips on this page are general. The rules on renting, registration and taxes differ from country to country – check them with the relevant authorities or a qualified professional in your country.